Our Privacy Policy

This Privacy & Cookies Statement describes how The Engage Alliance Pte. Ltd. (the consultancy) and its affiliates collects, uses, shares, and otherwise processes Personal Data (defined below) about:

  •     Visitors to our websites, mobile applications, and other online properties (each, a “Site”)
  •     Contact persons for our clients and/or prospective clients
  •     Any other individuals about whom the consultancy obtains Personal Data

In this Privacy & Cookies Statement, “Personal Data” means information that (either in isolation or in combination with other information held by the consultancy) enables you to be identified as an individual or recognized directly or indirectly.

Overview

Unless we specifically state otherwise, the consultancy is the data controller of the Personal Data we process and is therefore responsible for ensuring that the systems and processes we use are compliant with data protection laws, to the extent applicable to us.

Our personnel are required to comply with this Privacy & Cookies Statement and associated policies when dealing with Personal Data and must also complete data protection training where appropriate to their role.

Collection of Personal Data

We collect the following categories of Personal Data about Site visitors, clients, prospective clients, suppliers and other third parties:
• Basic data: Name, gender, title, organization, job responsibilities, phone number, mailing address, email address, contact details and interests.
• Client service data: Personal Data received from clients in respect of employees, customers or other individuals known to clients, invoicing details and payment history, and client feedback.
• Marketing data: Data about individual participation in conferences and in-person seminars, credentials, associations, product interests, and preferences.
• Device data: Computer Internet Protocol (IP) address, unique device identifier (UDID), cookies and other data linked to a device, and data about usage of our Sites (Usage Data).

We collect Personal Data from a number of sources, either directly from the data subjects, or from clients, colleagues and publicly available sources. Where the receives data from its clients about employees, customers or other individuals, the client is responsible for ensuring that any such data is transferred to us in compliance with applicable data protection laws.

Use of Personal Data

The purposes for which we use Personal Data, and the legal bases for such processing, are as follows:

  • To provide legal advice and respond to inquiries we use basic data, registration data, client service data, and device data. We need to process your information in this way in order to perform our obligations under our contracts with our clients.
  • To manage our business operations and administer our client relationships we use basic data, special categories of data, registration data, marketing data and client service data. This processing is necessary in order to perform our obligations under our contracts with our clients (e.g. issuing and processing invoices) and suppliers (e.g. managing the supply of goods and services to the consultancy).
  • To make our Sites more intuitive and easy to use we use device data. It is necessary for our legitimate interests to monitor how our Sites are used to help us improve the layout and information available on our Sites and provide a better service to our Site users.
  • To protect the security and effective functioning of our Sites and information technology systems we use basic data, registration data, transaction data, and device data. It is necessary for our legitimate interests to monitor how our Sites are used to detect and prevent fraud, other crimes and the misuse of our Sites. This helps us to ensure that you can safely use our Sites.
  • To provide relevant marketing such as providing you with information about events or services that may be of interest to you including legal services, legal updates, client conferences or networking events, and groups of specific interest (e.g. specific types of networking groups) we use marketing data, basic data, special categories of data, registration data, client service data, and device data. It is necessary for our legitimate interests to process this information in order to provide you with tailored and relevant marketing, updates and invitations.
  • To address compliance and legal obligations, such as checking the identity of new clients and to prevent money laundering and/or fraud we use compliance data, basic data, registration data, transaction data, and device data. This processing is necessary for the purposes of complying with legal requirements to which we are subject.
  • To consider individuals for employment and contractor opportunities and manage on-boarding procedures we use job applicant data and compliance data. The processing is necessary for the purposes of recruitment and on-boarding and for complying with legal obligations to which we are subject and which may be subject to a relevant local recruitment privacy policy.

Sharing of Personal Data

We may share Personal Data with the following categories of recipients:

  • Suppliers and service providers: We share Personal Data with suppliers and service providers to enable such parties to perform functions on our behalf and under our instructions in order to carry out the purposes identified above. These include: infrastructure and IT services providers, for example, the providers of our client intake system, our finance systems and our customer relationship management databases; third party consultants who provide us with support in respect of business analytics and marketing campaigns; and the providers of external venues where we host conferences and events. We require such parties by contract to provide reasonable security for Personal Data and to use and process such Personal Data on our behalf only.
  • Financial institutions: We share Personal Data with financial institutions in connection with invoicing and payments.
  • Corporate purchasers: We may share Personal Data with any corporate purchaser or prospect to the extent permitted by law as part of any merger, acquisition, sale of Consultancy assets, or transition of service to another provider, as well as in the event of insolvency, bankruptcy, or receivership in which Personal Data would be transferred as an asset of the Consultancy.
  • Mandatory disclosures and legal claims: We share Personal Data in order to comply with any subpoena, court order or other legal process, to comply with a request from our regulators, governmental request or any other legally enforceable demand. We also share Personal Data to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.
 
If you have questions about the parties with which we share Personal Data, please contact us as specified below.
 

Cookies

We use and allow certain third parties to use cookies, web beacons, and similar tracking technologies (collectively, “cookies“) on our Sites.

Data Security

We have implemented technical and organisational measures in an effort to safeguard the Personal Data in our custody and control. While we endeavour to always protect our systems, sites, operations and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others. You also have an important role in protecting Personal Data. You should not share any username, password or other authentication data provided to you with anyone, and we recommend that you do not re-use passwords across more than one website or application.

Contact Us

If you have questions or comments regarding this Privacy & Cookies Statement or our privacy practices, please contact us here: contact@theengage.com