“We have worked closely with the team at TheEngage for the past 3 years, as we have collaborated on numerous customer CDP projects focused on unifying 1st party data and analytics to better understand their customers from acquisition to retention, where they are and what kind of digital messages we need to send them at particular times, and to create & enhance more personalized, relevant experiences. Their team is excellent to work with, super responsive, and are knowledgeable digital experts in the CDP space. As the death of the 3rd party cookie has become more imminent, I highly recommend anyone considering CDP services to partner with TheEngage team, as they have worked closely with Lytics and our customers to expand on their CDP operations and digital strategy globally from the US to EU to APJ.”

"This is really a dream team who not only delivers results but consistently raises the bar in how we deliver. This project is definitely not a walk in the park, but what this team has achieved in even less than a year is truly outstanding and inspiring. THANK YOU ALL! Although started late versus other regions, has become the 1st market with all active CRM programs on core platform (CRM platform) with below business values quantified and proven: Campaigns (using CRM platform) generated 20 – 40% improvement in media efficiency (click-through rate), realized cost avoidance by continuing offline one-off engagement with online Facebook re-targeting, reduced audience and campaign management lead-time from 3-5 business day to near real-time per campaign.”

"We brought in TheEngage to help us restart the Voice-of-Custom program, using NPS as a guiding metric. . . TheEngage drove through a sequence of steps that included gathering and cleansing customer records across our key markets and verticals, analyzing our customers’ journeys and pain points, and designing the NPS questions to be fielded on our global Qualtrics CX platform. The team worked hands-on with data from our in-house CRM database to complete analysis of the findings by customer/ segments and were able to relate back the total potential dollar-value uplift we could achieve . . .and [identified] opportunities for proactive service that could help accelerate our mission to achieve the best customer experience and even greater customer loyalty and lifetime value. It was a pleasure working with TheEngage. We would not hesitate to recommend Neel and his team to any organization.”

"We brought in TheEngage to better understand our customers by aligning our data collection and Business Intelligence initiatives.  Through the use of Adobe Marketing Cloud, they were tasked with curating all data from internal, external, organic and paid campaigns and visualize ROI and attribution through a single lens."